Career Info

Position: Assistant Manager

Position Summary

Using expertise to supervise employees through motivation, training and coaching; as well as manage daily financial operations and resolve customer issues and concerns.

Essential Functions

  • Maintain and operate store equipment
  • Resolve customer issues and concerns
  • Supervise front end sales and returns, manage daily financial operations
  • Schedule, lead, direct, motivate, evaluate, train and coach store employees
  • Train employees in customer service, merchandising, add-on sales and safety
  • Oversee back end processes
  • Maintain appealing and organized store appearance, plan merchandise placement and signage
  • Control shrinkage and operational imperatives
  • Stay apprised of competitors product offerings and pricing
  • Increase bottom line profit by controlling costs and labor hours
  • Practice and enforce safety procedures and policies
  • Operate all equipment necessary including dollies, hand-trucks, forklift, computer and cash register

Perform other similar duties as assigned by supervisor.

THE DESCRIPTION ABOVE REPRESENTS THE MOST SIGNIFICANT DUTIES OF THIS POSITION BUT DOES NOT EXCLUDE OTHER OCCASIONAL WORK ASSIGNMENTS NOT MENTIONED. THE INCLUSION OF WHICH WOULD BE IN CONFORMITY WITH THE FACTORS ASSIGNED.

Qualifications

  • Strong customer service and retail sales experience
  • Strong product and service knowledge
  • 3 years' experience in retail management, preferably with a major retailer and/or hardware profile
  • Excellent verbal/written communications skills
  • Familiarity with Profit & Loss concepts
  • Staff training & development
  • Budgeting experience
  • Strong Merchandising skills
  • Operations management
  • Door Key and Alarm Code responsibility
  • Excellent attention to detail and follow through
  • Proven record of dependability

Education

  • High School Diploma or GED

Please email cover letter and resume to: hr@carrhardware.com

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